Client Success Manager, eCommerce id-6758

About AppLovin

AppLovin makes technologies that help businesses of every size connect to their ideal customers. The company provides end-to-end software and AI solutions for businesses to reach, monetize and grow their global audiences. For more information about AppLovin, visit: www.applovin.com.

To deliver on this mission, our global team is composed of team members with life experiences, backgrounds, and perspectives that mirror our developers and customers around the world. At AppLovin, we are intentional about the team and culture we are building, seeking candidates who are outstanding in their own right and also demonstrate their support of others.

Fortune recognizes AppLovin as one of the Best Workplaces in the Bay Area, and the company has been a Certified Great Place to Work for the last four years (2021-2024).

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AppLovin’s eCommerce team helps brands convert new and repeat shoppers at scale through our industry-leading network of in-app supply. We are seeking a driven and results-focused Client Success Manager to join our fast-paced and expanding eCommerce team. In this client-facing role, you will partner with eCommerce brands to leverage AppLovin’s marketing platform, helping them achieve measurable business growth. You will also collaborate directly with AppLovin leadership and industry experts to drive our new eCommerce advertising initiative forward.

This is an exciting opportunity to work at the intersection of business development and performance marketing within the rapidly growing eCommerce sector. You’ll contribute to the success of our clients by building trusted relationships, analyzing performance data, and helping optimize campaigns to unlock new growth opportunities.

Please note that this role requires onsite presence at our office.

Key Responsibilities

• Act as a trusted advisor to your portfolio of eCommerce brands, ensuring long-term success and growth
• Define and analyze metrics to ensure success for our strategic partners
• Set up and grow campaigns by analyzing data, testing ideas for creative ad sets, and proactively optimize toward performance targets.
• Become an expert on AppLovin’s mobile advertising products for eCommerce brands.
  
  

Basic Qualifications

• 3+ years in performance marketing or media buying in the eCommerce industry
• Strong understanding of key performance KPIs, attribution models, and customer behavior analytics.
• Experience with Shopify and direct-to-consumer (DTC) business models
• Demonstrate outstanding analytical ability and strategic grasp of the “big picture”
• Exceptional communication skills and clearly able to communicate concepts and ideas
• Have experience prioritizing competing demands
• Flexible team-player who can use drive, creativity, and initiative to move the organization forward
• Demonstrated experience in handling large data sets, with a strong ability to analyze complex data and identify actionable patterns to drive strategic decision-making and optimize client outcomes
• Proven interest in technology. Whether you’re an early adopter of gadgets, or an Excel whiz, or took a computer science class in school and loved it, we are a high tech and big data company where you will constantly have the opportunity to contribute business and product ideas
  
  

Preferred Qualifications

• Familiarity with Facebook Ads Manager, Google Ads, TikTok Ads, Google Analytics, or other digital marketing platforms
• Experience with full-funnel media buying, conversion rate optimization (CRO) tactics, incrementality tests, and lifecycle marketing
• Mobile experience and knowledge of the mobile advertising landscape
• A basic understanding of programming or scripting
• Understanding of models for intelligent decision making, such as game theory, chess, or poker
  
  

AppLovin provides a competitive total compensation package with a pay for performance rewards approach. Total compensation at AppLovin is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Depending on the position offered, equity, and other forms of incentive compensation (as applicable) may be provided as part of a total compensation package, in addition to dental, vision, and other benefits.