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Content Operations Coordinator Job at DigitalOcean in San Francisco id-6581

April 11, 2025

DigitalOcean's Developer Content Team creates written and multimedia content that delights developers and empowers them to grow on DigitalOcean. We're looking for a Content Operations Coordinator to help keep our content engine running smoothly. In this role, you'll support the Developer Content team by managing intake processes, coordinating cross-functional content efforts, and ensuring our best content gets in front of the right audience. You'll also help with customer case study development and assist with writing tasks as needed.

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This is an ideal role for a highly organized, detail-oriented individual who's eager to learn about content marketing, editorial workflows, and developer-focused storytelling.

What You'll Be Doing

Content Coordination & Promotion

Manage content intake and submission processes, ensuring all requests and contributions are tracked and assigned efficiently.

Maintain editorial calendars and content trackers to keep projects organized.

Work closely with content managers, writers, and other stakeholders to ensure smooth production and publication of assets.

Support the development of content reports and performance insights.

Coordinate the handoff of published content to marketing, community, and sales enablement teams.

Work with the Social Media and Demand Generation teams to distribute content across DigitalOcean's channels.

Customer Case Studies

Work with our customer marketing lead to identify and develop compelling customer success stories.

Coordinate interviews, collect approvals, and ensure case studies are published on time.

Assist with writing, editing, and publishing case studies.

Work with other teams to ensure case studies are promoted across channels.

Writing & Editorial Support

Contribute to content projects as needed, including blog posts, social copy, email and web copy, and other customer-facing assets.

Assist with light editing, content formatting, and publication tasks.

What You'll Add to DigitalOcean:

1-3 years experience in content marketing, editorial coordination, or marketing operations (can include internships).

Strong organizational skills: You can juggle multiple projects, track details, and keep workflows running smoothly.

Excellent communication skills: You'll work with various teams and stakeholders, so clear, professional communication is key.

Interest in content marketing: You're eager to learn about editorial processes, content strategy, and digital marketing.

Writing and editing skills: Strong writing skills and a willingness to write and edit content for multiple formats.

Self-starter attitude: You're proactive, curious, and excited to contribute to a fast-moving content team.

Experience with content management systems and project management tools (like Airtable, Jira, Trello) is a plus.

Why You'll Like Working for DigitalOcean

We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.

We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.

We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.

We reward our employees. The salary range for this position is $55,000 - $65,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.

We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.