Customer Service Representative – Remote in New York id-7931

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely in New York, you’ll be a part of bringing humanity to business. #experienceTTEC

 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

 

What You’ll be Doing

 

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. 

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During a Typical Day, You’ll

 

Answer incoming communications from customers

Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

 

At least 1 year of customer service experience

High school diploma or equivalent

Recognize, apply and explain your product or service knowledge

Computer experience

High speed internet connection (>25mbps).

What You Can Expect

 

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Base wage starting at $18.92 plus performance bonus opportunities

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.