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Executive Assistant (5 month contract) id-6607

April 11, 2025

terable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

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With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

Position Overview:

Iterable is seeking an Executive Assistant Contractor to support the CEO, COO, and SVP of Engineering. This is a 5-month contract role covering a leave of absence and requires occasional in-office presence in San Francisco (approximately twice per month).

At Iterable, our mission across our Executive Assistants is to amplify the impact of executives and their teams. We are looking for an innovative, trustworthy, and reliable individual with a passion for supporting teams. Our Executive Assistants are strategic partners—handling everything from calendaring and travel bookings to reporting processes and team support. We seek a natural leader who thrives in solving problems, taking on new tasks and projects, staying unflappable under pressure, and executing at a high level with integrity in this energetic and human-centric environment.

Responsibilities:

Provide a wide range of strategic and administrative support for the CEO, COO, and SVP of Engineering.
Proactively manage executives’ calendars, travel bookings, expenses, and other administrative tasks.
Ensure executive preparation and effectiveness by attending meetings as needed, taking notes, and being an active participant in team discussions.
Support the executive team by coordinating complex team rhythms, requiring collaboration with executives, partners, and other members of the Executive Assistant team.
Optimize work processes to maximize executive time, including weekly and quarterly reporting, goal tracking, and team meetings.
Take ownership of projects by prioritizing tasks, identifying gaps, and preparing materials for team meetings, such as all-hands presentations and events.
Collaborate with the Executive Assistant team to provide interim support, mentorship, and guidance to enhance team effectiveness.
Be the culture carrier of the supported teams, managing and planning team events, on-sites, and swag.
Schedule high volumes of meetings with internal teams and external partners, including investors, board members, and customer prospects across time zones.
Respond to and take action on a high volume of messages across Slack and email with urgency and professionalism.
Manage small projects as needed.

Qualifications:

10+ years of experience as an Executive Assistant, Administrative Business Partner, or similar role, ideally in both small and large-scale technology companies.
Experience supporting multiple C-Level executives in customer-facing roles.
Proven ability to liaise with high-caliber external customers and partners.
Strong organizational skills and the ability to manage high volumes of internal and external communication.
Exceptional discretion, professionalism, and judgment in handling confidential matters.
Proficiency in structuring executives’ time for maximum efficiency and balance.
Ability to work autonomously, prioritize competing demands, and exercise strong decision-making skills.
Strong team mentality, with the ability to work closely with teammates and internal stakeholders.
Proficiency with G-Suite, Zoom, and Expensify.
Experience in a fast-paced SaaS startup environment is a plus.
You live by our values: Trust, Humility, Growth Mindset, and Balance.

Compensation:
The annual US base salary range for this position at the start of employment is $134,500 - $156,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note: This is a 5-month fixed-term contract. Employment can be structured as a 1099 independent contractor or a W2 employee through a third-party payroll provider.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.