Executive Content Program Manager - Chicago - Stripe id-7457

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.

The Global Executive Marketing Team

The team creates experiences for the executive audience that build advocacy and trust, strengthen relationships, and generate revenue. We understand the executive audience and create content and experiences to programmatically reach them, ultimately helping Stripe attract, grow, and retain our most strategic users.

Executive Content Manager Role

This role oversees the production and knowledge management of content, develops a speaker bureau, and manages demo creation and physical installations that fuel Stripe's Executive Briefing Center (EBC) program.

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• Oversee production, maintenance, and measurement of a modular library of product roadmap and thought leadership content leveraged for executive-facing meetings in Stripe's global briefing centers
• Partner with Product Marketing and Product teams to source and maintain the most up-to-date visual content and discussion guides that demonstrate Stripe's solutions and showcase compelling narratives to executive buyers
• Develop a framework for organizing and storing content in a searchable and easy-to-consume system for internal stakeholders
• Manage design agency partners and oversee content development, including intake processes, review/approval cycles, and workload prioritization
• Work with agencies, solution architects, and product marketing to project manage the development of demo and visual storytelling content in physical briefing centers around the world
• Develop and manage a speakers bureau to identify, track and train presenters and discussion leaders aligned to specific content and areas of expertise
• Define tracking and performance methodologies to measure content utilization and effectiveness
• Promote a culture of knowledge sharing that elevates expertise, training, and the voice of our users
• Drive content cohesiveness by ensuring consistent branding and executive content editorial standards are enforced across all content

Your Qualifications

We're looking for someone with 7-10 years of program management experience, who has worked in customer-facing roles and can use critical thinking skills to break down sizable problems into clear and concrete action plans.