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Family Services Supervisor id-6748

April 15, 2025

Frederick County Department of Social Services is one of the 120 locally-administered, state-supervised agencies who work in partnership with the Virginia Department of Social Services to help those in our community most in need. Our mission is to deliver client centered, quality human services that help the citizens of Frederick County achieve safety, independence, and overall well-being. Frederick County is located at the tip of the Northern Shenandoah Valley and is in the northernmost corner of the state of Virginia. The county sits at the mouth of the Shenandoah Valley with the Blue Ridge Mountains to the east and the Allegheny Mountains to the west. Frederick County staff are guided by its values which are to be people focused, committed to excellence and to respect differences so that the agency can continue to provide exceptional and innovative social services to its citizens.

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Minimum salary: $75,619.00 commensurate with experience.

This position supervises front-line Child Protective Services staff that provide direct services for fostering and sustaining the social, health, economics, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Position supervises, trains, leads, and develops staff and monitors case management services.

Supervises social workers, assistants and others; sets and enforces objectives for quality and quantity of work performed by unit; evaluates social service programs and program budgets; applies appropriate human resource practices in the supervision of staff; establishes and maintains good working relationships with others; recommends policy changes based on evaluation of program effectiveness; deals with difficult or dangerous cases; interprets the program to other agencies and to the public; and participates in community planning and development of new resources, jobs and community work sites.

Ensure program performance and compliance with applicable state, federal and agency policies, evaluating child welfare programs, establishing and maintaining good working relationships with internal and external agency staff, providing consultation and supervision to social workers, providing direct case management and serving as a member of management team.

Minimum Qualifications

Minimum of a Bachelor’s degree in a Human Services field or minimum of Bachelor’s degree in any field and a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of Administrative Code of Virginia).

Considerable knowledge of principals and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs and assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principals, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.

Considerable experience in Child Protective Services / Child Services programs and completion or required training programs.

Skill in operating a personal computer and the associated software and the operation of a motor vehicle.

Demonstrated ability to plan and manage work activities and assist others in their planning management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead and develop subordinate staff. Experience working with community partners such as law enforcement, school system, community services board, private service providers, county administrator and Board of Supervisors, Community Policy and Management team, faith-based entities, civic groups and organizations.

Preferred Qualifications

Supervisory experience or work experience in a leadership role.

Equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Possession of a BSW or MSW degree. Commonwealth of Virginia Social Worker license.

MSW degree is highly desirable.

Direct Child Protective Services knowledge of policies and procedures.

Knowledge in public assistance and social service programs.

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and fingerprinting.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

May be required to report for shelter duty during community disasters and/or emergencies.