Hotel Booking Agent | Fully Remote id-10838
Location: United States (Remote)
About Us:
At Destination Knot, we specialize in delivering exceptional travel planning and hospitality services to clients worldwide. Our mission is to simplify the travel process while providing personalized hotel accommodations that meet each traveler’s unique needs. We are passionate about great service, building strong client relationships, and staying ahead in the ever-evolving travel industry.
Job Overview:
We are seeking a motivated and detail-oriented Hotel Booking Agent to join our growing team. In this role, you will assist clients by sourcing, recommending, and securing hotel accommodations based on their preferences, travel plans, and budget. You will work remotely, providing support through email, phone, and booking platforms to ensure a seamless and satisfying booking experience.
Key Responsibilities:
- Research, recommend, and book hotel accommodations tailored to client needs
- Communicate with clients to understand their travel goals and preferences
- Ensure hotel reservations are accurate and updated according to client requirements
- Respond promptly to inquiries, booking changes, or special requests
- Maintain strong relationships with hotel partners and vendors to access the best rates and options
- Stay informed about hotel promotions, loyalty programs, and destination trends
- Accurately document client interactions, preferences, and booking details
- Deliver outstanding service and resolve client issues efficiently
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Qualifications:
- Prior experience in travel booking, hospitality, or customer service preferred but not required
- Strong communication skills, both written and verbal
- Excellent organizational skills and keen attention to detail
- Ability to work independently, manage multiple client requests, and meet deadlines
- Tech-savvy with the ability to use booking platforms, CRM systems, and online tools
- Passion for travel and helping others plan memorable stays
- Must be 18 years of age or older
- Reliable internet connection and a personal laptop or desktop (for remote work)
Perks and Benefits:
- 100% remote, flexible work schedule
- Access to exclusive hotel rates and travel discounts
- Professional development and travel industry training
- Opportunities for career growth within the company
- Supportive and collaborative team environment
