Principal Product Mgr - Tech, Commerce Components and Merchant Success id-7686
Description
Are you excited about creating value for millions of customers? Do you get energized by the idea of directly enabling developers to innovate on shopper experience? The Amazon Buy with Prime Experience team is looking for an experienced product manager to help merchants integrate Buy With Prime into their [off-Amazon] shopper experiences.
We are looking for experienced, driven and entrepreneurial Senior Product Manager - Technical (PMT) to help accelerate the product development and business growth of Buy with Prime. As a Senior PMT on our team you will lead product strategy, turning customer insights and feedback into plans that accelerate delivery of the right product for our customers. You will work directly with dedicated engineering teams and senior leadership to drive product development for customer-facing products, influencing fundamental technical design decisions, product roadmap, customer segmentation and long-term strategy.
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Our ideal teammate will possess a strong product management background, have experience leading large-scale technical products that enable developers. You are naturally curious, data-driven and entrepreneurial as you take end-to-end ownership for your product. You are the kind of leader who anticipates bottlenecks, deftly navigates ambiguity, makes informed trade-off decisions and skillfully balances the needs of the business versus technical constraints. You have exceptional written and verbal communication skills that help you build strong partnerships with colleagues and influence senior leaders. If you enjoy cutting through ambiguity, eliminating complexity and innovating on behalf of customers, come join us!
Key job responsibilities
Partner with enterprise and lighthouse merchants to design and implement best-in-class off-Amazon solutions across multiple sales channels.
Develop deep expertise in both merchant and Amazon technology systems and supply chain processes. Collaborate strategically with engineering partners and cross-functional teams to support long-term technology initiatives.
Build strong partnerships with Product Managers and engineering teams, both within and outside the immediate organization, to solve complex customer challenges effectively.
Create and maintain a comprehensive playbook that establishes scalable working models for enterprise implementations.
Drive the vision for exceptional end-to-end customer experiences. Develop and champion strategic roadmaps that include feature enhancements designed to ensure merchant success.
Collaborate with UX designers, support teams, sales & marketing, and finance departments to identify pain points and opportunities. Work closely with engineering teams to prioritize improvements, resolve dependencies, and remove blockers while optimizing impact against engineering costs.
Establish and monitor key success metrics for features and services. Conduct data-driven analysis to track performance, investigate issues, and identify emerging trends and patterns.
About The Team
Buy with Prime (BwP) and Multi Channel Fulfillment (MCF) are helping people reimagine the way they shop….wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime (BwP) is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
Multi-Channel Fulfillment (MCF) aims to enable organizations across the world with reliable, cost effective, and flexible end-to-end eCommerce fulfillment solutions in order to help them scale, succeed, and offer best in class experiences to their customers. MCF represents the core fulfillment capability of Buy with Prime (BwP), a new business initiative for Amazon.
Basic Qualifications
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience technical product management
Preferred Qualifications
Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
