Robinhood is hiring: Staff Content Designer, Brokerage in Chicago id-7466
Menlo Park, CA; Bellevue, WA; New York, NY; Denver, CO; Chicago, IL; Washington, DC Join a leading fintech company that’s democratizing finance for all.
Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information.
Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.
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If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + role
We are looking for Content Designers to join us on our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone.
The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer.
This is an outstanding opportunity to join an award-winning growing team.
The Brokerage team is the core of Robinhood and is responsible for many of our founding products.
As a member of this team, you'll be at the epicenter of all the action, orchestrating and crafting the very essence of what defines Robinhood.
As the Staff Content Designer, your ownership will be paramount in building upon the great design experiences Robinhood is known for.
You'll have the opportunity to craft innovative experiences that serve the investing needs of our customers, empowering both new and sophisticated investors with the tools and knowledge to make informed decisions.
The role is located in the following office locations (Menlo Park, CA; Bellevue, WA; New York, NY; Denver, CO; Chicago, IL; or Washington, DC) which will align with our in-office working environment.
Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do Partnering with design, product, and research to build delightful user experiences and shape the product roadmap Engaging throughout the product development process to improve the overall experience and ensuring consistency Creating and advocating for approachable language that best communicates our mission externally
Developing frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood Balancing customer experience and business impact with speed and quality Incorporating user research into content decisions for product experiences
Ensuring high quality content for our products in terms of simplicity, education, and delightfulness Sharing your work with other Content Designers and providing feedback during weekly crits
What you bring demonstrated years of experience in UX writing or content design experience Eagerness to shape product direction and vision from ideation to post-launch
Experience defining, tracking, and reporting on content metrics and ability to communicate this efficiently to the team
Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
Experience collaborating with designers, product managers, and user researchers Familiarity working with compliance and legal teams during the content development and approval process
A portfolio or selection of writing samples and past work to share
What we offer Market competitive and pay equity-focused compensation structure 100% paid health insurance for employees with 90% coverage for dependents Annual lifestyle wallet for personal wellness, learning and development, and more!
Lifetime maximum benefit for family forming and fertility benefits Dedicated mental health support for employees and eligible dependents Generous time away including company holidays, paid time off, sick time, parental leave, and more! Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting.
At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes. Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees.
We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone.
